How Will My Order Be Sent Out?
Courier Delivery
- For parcel deliveries, we will use a courier service.
- The standard parcel service time scale is an estimated 2-7 working days.
- Each item will be carefully packaged and distributed to our courier after being dispatched from our warehouse.
Pallet Delivery
- A pallet service is required on larger items.
- The standard pallet service time scale is an estimated 2-7 working days.
- When your order is processed and given to our courier, you will be contacted to arrange a suitable delivery date.
- Our standard pallet service offers delivery to the kerbside, couriers will not be able to move pallets or goods inside the property.
Small
Example Product: Milan Basin Tap
Medium
Example Product: Milan Shower
Large
Example Product: Rondo Wall Hung Basin
Pallet
Example Product: Kent Single Ended Bath
If Your Order Is Over £499 You Will Qualify for Free Standard Delivery (UK Mainland)
Can I Collect My Order Instead?
You can collect your order from our Formby Showroom. At checkout select ‘In Store Pickup’ We will notify you when your order is ready for collection.
Further Information
Free Standard Delivery is available to most of the UK on orders over £499 (note: some exclusions apply). Please enter your delivery postcode at checkout.
All delivery charges are inclusive of VAT. The total delivery charge will be displayed prior to confirming your order based on your postcode and size of order.
All Items are available to be collected from the store, though please be aware items cannot normally be collected on the same day as ordering.
Returns Information
Returns Information can be found here.